Help and resources for propane consumers in Florida
Propane in Florida is overseen by a mix of state regulators, federal safety agencies, and industry bodies. The organisations below are drawn from research into who actually licenses suppliers, sets safety codes, and handles consumer complaints, useful if you need to check a supplier's standing or report a problem.
Government & regulatory
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Florida Department of Agriculture and Consumer Services (FDACS) – Division of Standards, Bureau of LP Gas Inspections
Licenses individuals and businesses that sell, transport, dispense, or store LP gas in Florida, and licenses those who manufacture, install, service, or repair LP gas containers, systems, or appliances. It also inspects LP gas facilities and investigates related accidents.
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Florida Division of State Fire Marshal
Enforces Florida's LP gas safety code, which adopts NFPA 58, and regulates tank siting and setback distances for propane installations, such as requiring larger underground tanks to sit at least ten feet from a building or property line.
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Pipeline and Hazardous Materials Safety Administration (PHMSA), U.S. Department of Transportation
Federal agency that regulates the safe transportation of hazardous materials, including propane, by pipeline and other modes, and enforces safety rules that affect propane distributors and cylinders nationwide.
Industry & professional associations
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National Fire Protection Association (NFPA)
Publishes NFPA 58, the Liquefied Petroleum Gas Code, which Florida and most other states adopt by reference as the governing safety standard for propane storage, handling, and transportation.
Visit website → 1 Batterymarch Park, Quincy, Massachusetts 02269 -
National Propane Gas Association (NPGA)
National trade association representing the U.S. propane industry, including retail marketers, producers, wholesalers, and equipment manufacturers, and works on safety standards and federal and state regulatory issues.
Visit website → 1140 Connecticut Ave NW Ste 1075, Washington D.C., DC, United States
Consumer protection
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Florida Department of Agriculture and Consumer Services – Division of Consumer Services
Serves as the state's clearinghouse for consumer complaints and protection across many regulated sectors, including liquefied petroleum gas, and runs a toll-free complaint hotline.
Visit website → Phone: 1-800-HELP-FLA (435-7352) or 1-800-FL-AYUDA (352-9832) en Español
Legal help
This is general information, not legal advice. Speak to a qualified professional about your specific situation.
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Florida Office of the Attorney General – Consumer Protection Division
Acts as the civil enforcement authority for Florida's Deceptive and Unfair Trade Practices Act, pursuing businesses that engage in unfair or deceptive trade practices, including billing or contract disputes.
Visit website → Phone: (850) 414-3990; Toll Free within Florida: 1-866-966-7226 Office of the Attorney General, PL-01 The Capitol, Tallahassee, Florida 32399-1050
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