Most visits result in smooth, quick service from staff who genuinely seem to want the customer to leave happy. Named employees like Joe, Haley, Ray, and Ivan turn up repeatedly in praise, handling rentals and paperwork with real care; refunds and rental extensions happen without argument when warranted.
The main friction point is missing gear. One reviewer rented a 10ft truck lacking a ramp despite a ramp mount being present, received no refund or explanation, and faced an $80 charge anyway. Most other complaints stay vague. The positive volume drowns out the negatives, but equipment glitches and occasional tone-deaf handling could catch someone off guard.
All four reviewers gave five stars. They praise fast refills, competitive pricing, and staff who know propane. One customer filled tanks before a storm with no hassle.
Staff are polite and the station is clean, but billing practices have drawn repeated complaints. Multiple reviewers report being charged 25-40 cents extra per gallon for debit or credit cards, prices that differ sharply from advertised rates, and no transparency at pumps. These charges and hidden fees overshadow the friendliness of the place.
Review evidence for this St. Petersburg location is limited. The business lists residential propane delivery alongside tank exchange, refills, installation, and leak checks on its website.
Last updated 2026-08-04