Staff courtesy shines through most visits, with crew members going out of their way to help during stressful moves and assist with last-minute requests. However, propane service struggles with long waits and poor phone access, and billing disputes at truck return have left some customers frustrated despite eventual resolution.
All five reviews rate this location one star. Customers report repeated failures to fill tanks, citing uncertified staff, scheduling gaps, and wait times exceeding an hour. No positive aspects emerge from the review record.
One reviewer reported receiving 20-lb tanks with only 14.5 pounds or less of propane during an exchange, contradicting the business's stated refill service. Evidence is limited to a single review.
The location excels at moving truck rentals with fast, friendly service and staff who go extra lengths to help. Propane refills are a weak spot: staff have been rude and evasive, tanks have been unavailable, and closing times are not honored. Hitch work is inconsistent, and billing issues have occurred post-service.
Last updated 2026-08-04