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U-Haul Moving & Storage of South Sarasota

Updated 2026-08-04 · 3,311 reviewed · 589 listed · Scored from 207 Google reviews · How we rank ›

3.5(207) 59 composite score See reviews on Google ✓ Google-verified
Residential Propane Delivery24/7 Emergency Propane ServiceCylinder Refill & ExchangePropane Tank Installation & LeasingCommercial & Industrial Propane SupplyAutomatic Delivery & Tank Monitoring
U-Haul Moving & Storage of South Sarasota
Services
Residential Propane Delivery, 24/7 Emergency Propane Service, Cylinder Refill & Exchange
Reviews
207

What recent reviews say

Half the reviewers report smooth, friendly transactions with staff who go the distance; the other half describe billing snags, no-show technicians, and staff indifference when things go wrong. Best experience comes from simple truck or trailer rentals; installations and propane refills carry higher risk of confusion or frustration.

Praised for
  • friendly and professional staff
  • efficient service when it works
  • Manager Alicia praised for professionalism
  • Aaron noted for resolving issues
Watch-outs
  • missed appointments and poor communication
  • incorrect billing and double charges
  • unprofessional checkout experience
  • cash payment issues
  • lack of manager oversight
friendly-driverspoor-communicationbilling-issueslong-wait-timesrude-staff
Best for: customers renting trucks or trailers for local moves with straightforward transactions.
Think twice if: you need an installation appointment or propane refill, or prefer to pay in cash; staff coordination and billing clarity are inconsistent.

Strengths

  • staff standouts like Aaron and Manager Alicia
  • simple rentals handled smoothly
  • open 7 days a week

Worth knowing

  • Manager Alicia praised for professionalism with hitch installations
  • Aaron known for resolving app errors and missed appointment problems
  • propane refill refused cash payment citing closed cash drawer
  • installation appointments frequently missed or delayed by over an hour
  • trailer hitch installation and services offered
  • equipment availability issues reported at check-in

What reviews say by service

Propane Tank Installation & Leasing
Trailer hitch installation praised when completed by skilled staff, but appointment no-shows and rescheduling failures are recurring.
Cylinder Refill & Exchange
Cash refusal and poor communication around payment methods frustrate customers.

How it compares

  • Rated 3.5 against a 3.48 average across the 144 residential propane delivery businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 1
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
111
4
15
3
9
2
10
1
62

Common questions

Can I pay cash for propane refills here?
Cash payments are accepted at this location, but one reviewer reported a refusal when the cash drawer had closed for the day. Best to call ahead to confirm.
Does this location do trailer hitch installations?
Yes. Manager Alicia is noted for professional hitch installation work, but appointment reliability is inconsistent; confirm your appointment before arriving.
What are the opening hours?
The business publishes hours for all 7 days of the week, but the website does not detail specific times in the available information. Contact the location directly to confirm.
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Last updated 2026-08-04