Many customers praise the location for friendly staff, clean trucks, and smooth check-in processes. However, serious incidents involving damaged customer belongings, botched trailer loading, and refused insurance claims create significant risk for renters relying on their service or moving labor.
Staff named Kash and Frost receive individual mentions for good service. Trailers and trucks are described as well-maintained and cleanly kept. Property maintenance has visibly improved over recent months, per one reviewer's comparison. Still, damage disputes and customer service failures during conflicts are documented.
One customer needed refill or exchange but left unable to do either: the location only exchanges tanks at a premium, runs short on stock, and declined cash payment. No acknowledgment of the inconvenience.
Reviewers consistently report quick, efficient service with staff who go beyond standard work. Technicians arrive on time, handle installations and emergency fills with care, and office staff like Jennifer and Cindy earn specific praise for coordinating schedules and expediting urgent calls. Honesty stands out: one customer describes how Blossman corrected a competitor's faulty tank reading and sided with the homeowner against an expensive upsell.
Most reviewers praise staff friendliness and fast service, but a significant complaint raises doubt about equipment reliability and management accountability when things go wrong.
Last updated 2026-08-04