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Teco Peoples Gas

Updated 2026-08-04 · 3,311 reviewed · 589 listed · Scored from 54 Google reviews · How we rank ›

2.5(54) 48 composite score See reviews on Google Publishes prices
Residential Propane DeliveryCommercial & Industrial Propane SupplyPropane Tank Installation & Leasing24/7 Emergency Propane ServiceCylinder Refill & ExchangeAutomatic Delivery & Tank Monitoring
Teco Peoples Gas
Services
Residential Propane Delivery, Commercial & Industrial Propane Supply, Propane Tank Installation & Leasing
Reviews
54

What recent reviews say

Teco Peoples Gas serves the St. Petersburg area with natural gas delivery and installations, but 61% of reviews are one or two stars. Customers report months-long waits for meter installation, inability to reach live staff, surprise disconnections, reconnection fees, and safety complaints. A handful of reviewers noted friendly emergency responders, but structural problems in billing, scheduling, and customer service dominate the feedback.

Praised for
  • responsive in emergencies (rare)
  • courteous personnel when reached
Watch-outs
  • poor phone access and long hold times
  • slow service scheduling (weeks to months)
  • excessive fees and reconnection charges
  • safety and regulatory concerns
  • unprofessional field conduct
  • poor communication and follow-up
long-wait-timespoor-communicationbilling-issuesrude-staffhidden-fees
Think twice if: Think twice if you need quick service, responsive customer support, or paperless billing. Waits for installation commonly stretch 4-16 weeks, and customers struggle to reach staff by phone.

Strengths

  • emergency response available
  • operates 7 days per week

Worth knowing

  • Meter installations reported to take 4-16 weeks after initial contact
  • automated phone system with lengthy hold times (30+ minutes reported)
  • reconnection fees charged after service disconnections
  • field technicians have failed to complete work (e.g., not restoring gas after meter swap)
  • safety compliance concerns raised by customers regarding ventilation and regulator placement

What reviews say by service

24/7 Emergency Propane Service
one positive emergency response reported, but multiple complaints of after-hours disconnections and unavailability
Propane Tank Installation & Leasing
customers report months-long scheduling delays and safety concerns over regulator placement and ventilation

How it compares

  • Rated 2.5 against a 3.48 average across the 144 residential propane delivery businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 76
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
2
3
1
2
3
1
30

Common questions

How long does a new meter installation take?
Based on reviews, installation can take 4-16 weeks after your initial request.
Can I reach someone by phone?
The automated phone system is the primary entry point; reviewers report 30+ minute waits to reach a live representative, even on emergency lines.
Does Teco offer email billing or paperless options?
One reviewer reported the company does not send paper bills, and sent backdated notices instead.
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Cylinder Refill & ExchangeResidential Propane Delivery
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Last updated 2026-08-04