Most visits bring praise for helpful staff and a solid stock of common hardware items, though a few customers met dismissive or curt service at the counter. Propane prices run notably higher than competitors, and experiences vary sharply depending on which staff member assists.
Tractor Supply's Plant City location delivers solid value on farm and pet supplies, with several five-star reviews praising helpful staff and variety. However, recent complaints center on delivery order changes without customer consent, inconsistent stock information, and checkout delays, with one visitor describing rude treatment after a 90-mile round trip.
Propane Ninja wins over most customers with skilled, personable technicians who take pride in clean, safe work. Named staff like Jose, Juan, and Francisco appear across praise repeatedly. Owner Peter listens to concerns and acts on them. But a vocal minority hit billing surprises (setup, delivery, hazard fees stacked together) and report frustrating communication gaps that persisted even after complaints. The company shines on residential tank installs and refills, with underground placements, generator hookups, and aluminum-tank servicing all noted as strong. Bulk commercial orders and quick turnarounds during crunch also come through. Billing clarity and call-back speed remain sore points for some; others say Tara in billing has since stepped up.
All 5-star ratings over a year show consistent praise for staff friendliness, clean trucks, and hassle-free service. Customers appreciate staff patience with late arrivals and willingness to help renters navigate tank installation and rental options for the first time.
Last updated 2026-08-04