Five-star reviewers praise on-time delivery and the autofill program's convenience; some note straightforward service and responsive replies. However, a substantial block of one-star reviews report repeated missed deliveries, days without updates, customers having to take time off work with no refund, mystery charges ($100+ bills for supposedly-empty tanks, $300+ emergency fees), and calls lasting 45 minutes or longer to reach a human. One customer spent 30 years buying $5,000+ monthly volumes but still faced collection actions over a forgotten tank. Another, with an underground system, was denied pre-visit discussion and charged extra for faster service. Feedback splits sharply: those on autofill tend to be satisfied; those with manual delivery or account disputes face chaos.
Staff performance is inconsistent. Promised call-ahead notices do not arrive; technicians sometimes claim gates are locked when reviewers watched them leave via camera. When the company responds to complaints, customers report no follow-up email ever arrives. Prices climb steeply after initial service, and some reviewers found no cheaper alternative in their area, but others plan to switch.
Review data is not available for this location. Amerigas lists propane tank exchange, cylinder refill, delivery, tank installation, leak checks, and emergency service on their website. Hours are posted for all seven days.
Limited review evidence available for this Brooksville location. Amerigas offers residential propane delivery along with tank exchange, cylinder refill, appliance maintenance, leak checks, and emergency service across Florida per their website; actual customer experience data is not yet sufficient to assess.
Review evidence is limited; no customer feedback is available. Their website lists propane exchanges, refills, delivery, tank installation, leak checks, emergency service, and commercial options.
Last updated 2026-08-04